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Vector Solutions Puts Responsible AI and Gamified Training at the Forefront of Workplace Safety

The company is combining human-reviewed AI tools with interactive, gamified learning to improve safety training, incident management and workforce engagement.

As artificial intelligence continues to reshape workplace safety, Vector Solutions is taking a measured approach: using AI to improve safety training and EHS workflows while ensuring human experts remain firmly in the loop.

Speaking with Occupational Health & Safety during ASSP 2026 , Claire Epstein, General Manager of Commercial at Vector Solutions, said the company's guiding principle is straightforward: AI should make workers "safer, smarter, better “but never replace human judgment.

"We're really trying to harness AI to make our products better," Epstein said. "But we also make sure we human review everything because that's super important, especially when you're dealing with issues as important as safety."

That philosophy extends across Vector's product portfolio, from content creation to incident management and multilingual workforce training.

AI Designed to Support, Not Replace, Safety Professionals

Rather than positioning AI as a standalone solution, Vector is embedding it into existing workflows to reduce administrative burdens while preserving expert oversight.

One example is content development. AI helps create outlines, update existing training materials and accelerate course production, but every piece of content undergoes human review before reaching customers.

The company is also developing AI-powered customization tools that allow organizations to tailor Vector's training content to their own operations without rebuilding courses from scratch.

Customers will be able to modify images, branding and facility-specific visuals while maintaining the instructional integrity of the original course.

"If they want to put their logo on a forklift or swap out background images to reflect their own facility, they'll be able to do that while keeping the core course concepts intact," Epstein explained.

Making Training More Accessible

Language remains one of the biggest challenges for today's employers, particularly those operating globally or managing diverse workforces in the United States.

Vector has expanded its use of AI-powered translation tools to help make safety training available in multiple languages.

"It's a combination," Epstein said. "Some customers operate internationally, but even companies that only operate in the U.S. often have a highly multilingual workforce."

For industries such as food and beverage or manufacturing, where dozens of languages may be spoken across a single workforce, accessible training is increasingly becoming a business necessity rather than a convenience.

AI That Recommends Training After Incidents

Vector is also applying AI inside its EHS software through a training recommendation engine.

When a safety incident is entered into the system, AI analyzes the incident description and recommends relevant courses from Vector's training catalog.

For example, if an incident involves a slip, trip or fall, the platform can automatically recommend appropriate prevention training and allow supervisors to assign the course directly through the company's learning management system.

The company is also introducing AI assistants designed to help frontline employees complete more thorough incident reports by prompting them to include information that might otherwise be overlooked.

Gamification Takes Center Stage

While AI is driving much of the industry's conversation, Vector's newest product launch focuses on another challenge facing safety professionals: keeping employees engaged during training.

The company is introducing a new series of gamified safety courses designed to supplement—not replace—its foundational compliance training.

The first release centers on lockout/tagout.

Instead of relying solely on traditional course formats, the new modules feature shorter lessons, greater interactivity and scenario-based learning intended to reinforce critical safety concepts.

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"Courses are more gamified, so they're shorter, and there's a lot more interactivity," Epstein said. "It's really about making the material more engaging."

The gamified modules are intended to complement existing compliance training and support instructor-led sessions and group exercises.

Workers first complete the foundational lockout/tagout course, then apply what they've learned through interactive activities that simulate real-world decision-making.

The goal, Epstein said, is to improve knowledge retention and make refresher training more effective.

Keeping the Human Element in Safety

Despite rapid advances in AI, Epstein believes technology should enhance—not replace—the role of safety professionals.

"People still have to go out and do dangerous jobs that keep our world and our economy running," she said. "We're going to keep using AI and all the other things that we do to create a better experience for our customers."

For Vector Solutions, that means balancing innovation with oversight, using AI to streamline training, personalize learning and simplify EHS workflows while keeping people—not algorithms—at the center of workplace safety.

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