Stop Incidents Before They Happen: The Role of Root Cause Investigations
Date: Wednesday, May 13, 2026 at 2:00pm ET - 1:00pm CT - 11:00am PT
Incidents don’t just happen. Something causes them, and usually more than one thing. An investigation should identify those causes, but the cause of an incident isn’t the same as the cause of an injury. Injuries may be caused by overexertion, falls, or being struck by objects. Factors that caused the incident, however, are more complex. For example, a wet floor may cause a fall but determining why the floor was wet and why the hazard wasn’t addressed gets at the root causes.
An incident or near-miss investigation shouldn’t stop upon finding an obvious cause; it should continue until all underlying factors are identified. If those root causes aren’t identified and addressed, they’ll continue to generate incidents. Effectively addressing the root causes should help prevent recurrence, which translates to fewer injuries.
Among other topics, this webcast will cover:
- Preparing and training to conduct effective investigations.
- Tips for conducting interviews and watching for blame-shifting.
- Selecting and presenting corrective actions to decision-makers.
- Addressing behavioral causes such as complacency, resistance to change, and pressure to take safety shortcuts.
This free event will also include a live Q&A session!
About the Speaker:
Joe Proulx, Sr. Compliance Expert, J. J. Keller & Associates, Inc.
Joe Proulx is a Sr. Compliance Expert at J. J. Keller & Associates, Inc. bringing over two decades of experience in manufacturing and higher education. He is a Certified Safety Professional and a Six Sigma black belt. His areas of focus include emergency preparedness, ergonomics, PPE, incident investigations, and more.
Ray Chishti, Sr. Compliance Expert, J. J. Keller & Associates, Inc.
Ray Chishti is a Sr. Compliance Expert at J. J. Keller & Associates, Inc., with over 19 years of experience in EH&S across industries including power generation, utilities, retail, warehousing, and construction. He has led audits, management strategies, and large scale projects. Ray holds a Juris Doctor focused on Occupational Safety and Health and is an authorized OSHA trainer, with additional first aid, AED, and CPR certifications.
Sponsored by: J. J. Keller & Associates, Inc.
Date: May 13, 2026
Time: 2:00 PM ET
