In the workplace, poor decisions about hand hygiene often lead to dermatitis, and too often employees and supervisors jump to the wrong conclusion that the hand cleanser being used is the one and only source of the health concern.

The Dermatitis Detective: Tracking the causes of dermatitis in your workplace

Where do you start your investigation of the causes of occupational dermatitis in your shop?

Recently, researchers at the University of Michigan made public the results of an unusual study involving hand washing. When students washed their hands after making a choice (decision), they appeared to experience less indecision (question their choice) than fellow students who did not wash their hands after making a decision. In short, "washing your hands" of the matter apparently makes you feel better about your choices . . . unless you were Shakespeare's Lady Macbeth.

In the workplace, poor decisions about hand hygiene often lead to dermatitis, and too often employees and supervisors jump to the wrong conclusion that the hand cleanser being used is the one and only source of the health concern. Why is this injustice shown toward soap? It is the most obvious answer: I wash my hands with soap. My skin hurts and is red. Therefore, the soap is causing my dermatitis. An obvious conclusion, but not always a correct assumption.

Let's have a quick lesson about the skin. The skin is the largest organ in the human body, and its pH of 5 is slightly acidic. This acid mantle is the skin's defensive shield against bacterial growth. When the acid mantle is damaged or the pH disrupted and loses its acidity, the skin's natural barrier is vulnerable (more prone) to damage and infection. pH neutral is 7. The more acidic a substance is, the lower the pH value. Conversely, the more alkaline a substance, the higher the pH value. Substances with higher pH values damage the skin's natural barrier and cause irritation. In example: A machinist may be working with coolants with a pH value of 8.5-9. Using a high pH hand cleanser (7.0-8.0) contributes to altering the skin's natural pH and causes irritation. A scrape on the knuckles breaks the protective barrier of the skin. This cycle continues until the machinist requires medical attention and perhaps time away from work to start repairing skin damage as a result of the dermatitis.

Investigating the Causes
Where do you start your investigation as to the causes of occupational dermatitis in your shop? At the end of this article is a more detailed list of questions to assist in your dermatitis detective work, but let's consider some of the basic starting points.

  • Have pre-work ("barrier") creams been provided to help promote skin health? Have employees received training on the use of these products?
  • Have you provided a solvent-free or low-solvent content hand cleanser? Always use the least aggressive cleanser for the work hazard. Never use paint thinners, gasoline, or acetone for skin cleansing.
  • Is the worker properly washing his hands? Discretely observe the worker during the cleanup process. Is he using the appropriate amount of product? Using too much of a concentrated cleanser can disrupt the pH balance of the skin. Is he scrubbing too aggressively? Using a stiff-bristled brush or even excessive hand friction can lacerate the skin. Is she washing too frequently? Does she thoroughly rinse the cleanser from the skin? Has soft toweling been provided for complete drying of the hands after cleansing?
  • Are conditioning creams provided for use during breaks and at the end of a shift? Skin lipids (moisture) must be replaced.
  • What is the general housekeeping in the shop area?
  • Are airborne contaminants present in the workplace? Are they collecting on workers and equipment?
  • Is ventilation equipment operating within specifications?

Safety and health care personnel often must use their best investigative skills to find the true source for dermatitis. So what's the big deal about employees having skin health issues?

Employers who do not consider the possibility that dermatitis may occur at their workplace could be making a very costly mistake. Results of a study published in the Archives of Dermatology of the American Medical Association clearly demonstrate the significant financial impact to business that occupational dermatitis claims represent.1

For starters, dermatitis on the job was found to account for nearly 15 percent of total workplace injuries, putting it among the most prevalent of occupational disorders. In addition, the mean cost-per-dermatitis claim -- including total temporary disability, medical treatment, partial permanent disability, and vocational rehabilitation -- was found to be $3,552.35. Equally affecting a company's productivity was the documented average disability time: 23.9 days. How profitable would your business be if a vital piece of machinery were unavailable for nearly a month? An employee's hands are the most valuable tools in the workplace.

Investigating the causes of dermatitis may be anything but elementary, but detecting the true culprits of skin problems can improve the health of your workers and save your company a lot of money.

1, Archives of Dermatology, Vol. 141, June 2005, "Incidence Rates, Costs, Severity, and Work-Related Factors of Occupational Dermatitis," Brian P. McCall, PhD; Irwin B. Horwitz, PhD; Steve R. Feldman, MD, PhD; Rajesh Balkrishnan, PhD., p. 715.

Key Questions about Dermatitis
If you think you may have a dermatitis problem with employees in your facility, here are some key questions you should ask as you go about trying to find the cause of the problem:

  • Have ventilation systems been checked out carefully to see that they are really working effectively?
  • Were new chemicals or materials introduced to the workplace within the month before the first case was diagnosed?
  • Were new processes introduced in the month prior to the onset of the first case?
  • Are employees prohibited from using solvents to clean oil and grease from skin surfaces?
  • Are employees prohibited from washing machine parts in solvents with bare hands?
  • Do employees know the importance of thoroughly washing any skin surface after contact with any dermatitis-causing agent?
  • Is personal protective equipment -– impervious gloves, aprons, hoods -– individually fitted and assigned to employees? Is PPE properly maintained and stored?
  • Is PPE required during spill cleanup?
  • Is PPE readily available to employees and required on all shifts?
  • Are barrier creams readily available and required before starting work?
  • Are non-aggressive soaps and soft hand towels provided in wash-up areas?
  • Are employees working with hazardous chemicals provided with a change of work uniforms or required to change work clothes daily?
  • Are new hires screened for skin irritation problems in the pre-placement medical examination and assigned to work that will not further irritate the condition?
  • Is personal hygiene stressed in training to correct dermatitis problems?
  • Are solvent-soaked rags kept in separate drums or containers for removal by a cleaning service?
  • Do supervisors understand the nature of the potential dermatitis problem in your facility?
  • Do afflicted employees have outside–of–work activities, such as camping, gardening, or house painting, that might have triggered the attack?
  • Is alternate duty work available for employees who may be suffering a dermatitis problem on their present job?

About the Authors

Armand A. Coppotelli is the Senior Technical Trainer at Deb USA, Inc., a global occupational skin care company. He holds a master's degree in Environmental Health/Industrial Hygiene from Temple University in Philadelphia. Prior to joining Deb, he served as an industrial hygienist and compliance officer during the late 1970s and early 1980s for the U.S. Department of Labor-OSHA, Region III in Philadelphia. For over 30 years, he has conducted training and workshops for numerous organizations and worked with leading occupational skin researchers, dermatologists, and corporate medical & safety directors. His expertise is in occupational skin care, specifically the prevention of occupational skin disease and work-related eczema, as well as the implementation of proper hand hygiene programs. You can also frequently find articles written or co-authored by him in key industry publications. To learn more about occupational dermatitis prevention and Deb Group’s complete line of skin cleansers, creams, and dispensers, visit

Myra Montgomery is the Marketing Communication Specialist for STOKO® Skin Care. She has more than 20 years' experience in the skin care industry and has advised many buildings and facilities on the best practices for providing effective products and programs for their operations. She may be reached at [email protected]

Download Center

HTML - No Current Item Deck
  • Green Quadrant EHS Software 2021

    Reserve your copy of the new report by independent analyst firm, Verdantix, to get a detailed, fact-based comparison of the 22 most prominent EHS software vendors in the industry.

  • Best Practices to Navigate ISO 45001

    Learn helpful tips and tricks to navigate your transition to ISO 45001 certification and ensure an effective health and safety management system.

  • Improve Your Safety Culture

    Learn the 3 fundamental areas to focus on to achieve safety culture excellence and what you can do to boost employee engagement in your EHS programs.

  • Chemical Safety: 5 Questions Answered by Experts

    Get answers to 5 of the most frequently asked questions about how to effectively mitigate chemical risk, get the most value out of your chemical data, and gain buy-in for a chemical management technology program.

  • How Has COVID-19 Changed Safety Culture?

    The COVID-19 pandemic has provided unique opportunities for health and safety professionals to rethink how they manage risk and develop stronger safety cultures. Read this eBook to learn actionable steps you can implement today to improve your programs.

  • Industry Safe

OH&S Digital Edition

  • OHS Magazine Digital Edition - January February 2021

    January February 2021


      Tips for Choosing the Best Training Software
      Assessing the Dangers of Dust Explosions
      Pushing the Boundaries of Hand Protection
      Getting a Grip on Slip Resistance
    View This Issue