Incidents don’t just happen. Something causes them, and usually more than one thing. An investigation should identify those causes, but the cause of an incident isn’t the same as the cause of an injury. Injuries may be caused by overexertion, falls, or being struck by objects. Factors that caused the incident, however, are more complex. For example, a wet floor may cause a fall but determining why the floor was wet and why the hazard wasn’t addressed gets at the root causes.
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