Lenovo Recalls Laptops for Fire Hazard
About 83,500 ThinkPad X1 Carbon Laptops (5th Generation) laptops have been recalled because an unfastened screw can damage the battery, causing overheating and posing a fire hazard, the Consumer Product Safety Commission and Lenovo announced Feb. 6.
Lenovo has recalled about 78,000 ThinkPad X1 Carbon Laptops (5th Generation) because an unfastened screw can damage the battery, causing overheating and posing a fire hazard, the Consumer Product Safety Commission and the company announced Feb. 6.
An additional 5,500 of the recalled laptops were sold in Canada. Owners of these laptops are asked to contact Lenovo Services at 800-426-7378, available 24/7, or an authorized Warranty Services Provider, or visit this page on the Lenovo website for information about the recall.
The page says laptops manufactured on or after Nov. 1, 2017, are not involved in this recall.
The recall involves 14 inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4, and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
The recall announcement says there have been no reports of overheating in the United States. The recalled units were sold at Lenovo.com, CDW, Insight, Connection, Zones, and other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms that commit to work with CPSC to quickly announce the recall and remedy to protect consumers.