When people are stranded in elevators and their health is not at risk, building engineers should be called, leaders of the London Fire Brigade argue.

Non-Emergency Elevator Rescues to Cost London Owners More

Starting April 1, a non-emergency call to rescue someone from an elevator will cost the building owner $416 if it's the third call to that building within 12 months.

Since late 2009, the London Fire Brigade has charged a building owner 260 pounds, about $416, when its firefighters are called to the same building to rescue someone from an elevator 10 times within a year. While that fee has saved about $1.6 million brigade time and resources and caused the department to respond to 3,640 fewer calls, there are still too many calls -- so its management is about to charge more.

In 2010, the brigade responded to nearly 10,000 elevator incidents, of which only 67 were medical emergencies. And since the fee took effect, its fire crews have spent an estimated 5,000 hours on such calls. Starting April 1, a non-emergency call to rescue someone from an elevator will cost the owner that same fee if it's the third call to that building within 12 months. Brigade officials say had this change been in effect all along, fees would have been assessed 3,298 times -- eight times more than they in fact have been assessed.

They said the brigade made the change to ensure owners maintain their elevators properly, and also because when people are stranded in elevators and their health is not at risk, building engineers should be called rather than the brigade.

"Since we began clamping down on unnecessary lift call outs, we have freed up resources equivalent to £1 million," said Brian Coleman, chairman of the London Fire and Emergency Planning Authority. "However, too many people are still wasting our firefighters' time. Firefighters need to be available to attend emergencies where it is a matter of life and death. It should not be left to us to clear up after those who do not properly maintain their lifts.

"Firefighters will always attend a call out where it is a real emergency and people are in need of help. However, if it is not an emergency, it should be up to the lift company, whose product has broken down, to fix the problem."

Download Center

HTML - No Current Item Deck
  • Free Safety Management Software Demo

    IndustrySafe Safety Management Software helps organizations to improve safety by providing a comprehensive toolset of software modules to help businesses identify trouble spots; reduce claims, lost days, OSHA fines; and more.

  • The Top 5 Safety and Technology Trends to Watch in 2019

    Get the latest on trends you can expect to hear more about in 2019, including continued growth of mobile safety applications, wearable technology, and smart PPE; autonomous vehicles; pending OSHA recordkeeping rulemaking; and increased adoption of international safety standard, ISO 45001.

  • Get the Ultimate Guide to OSHA Recordkeeping

    OSHA’s Form 300A posting deadline is February 1! Are you prepared? To help answer your key recordkeeping questions, IndustrySafe put together this guide with critical compliance information.

  • Safety Training 101

    When it comes to safety training, no matter the industry, there are always questions regarding requirements and certifications. We’ve put together a guide on key safety training topics, requirements for certifications, and answers to common training questions.

  • Conduct EHS Inspections and Audits

    Record and manage your organization’s inspection data with IndustrySafe’s Inspections module. IndustrySafe’s pre-built forms and checklists may be used as is, or can be customized to better suit the needs of your organization.

  • Industry Safe

OH&S Digital Edition

  • OHS Magazine Digital Edition - January 2019

    January 2019

    Featuring:

    • PREVENTING ERRORS
      Production vs. Safety 
    • EMERGENCY SHOWERS & EYEWASH
      Meeting the Requirements for Emergency Equipment
    • CONSTRUCTION SAFETY
      The State of Contractor Safety
    • FOOT PROTECTION
      The Three Keys to Effective Chemical Management
    View This Issue