285,000 Cricket EZ Cell Phones Recalled Due to 911 Audio Issues

Cricket Communications, of San Diego, Calif. (a subsidiary of Leap Wireless International Inc.), in cooperation with the U.S. Consumer Product Safety Commision, is voluntarily recalling its "Cricket EZ" cellular phones. The recall involves approximately 285,000 cell phones that have a software issue that causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.

Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported.

The recalled cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. They were manufactured in China and sold by Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.

Not included in this recall are units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008.

Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall. For additional information, contact Cricket toll-free at (866) 441-1577 between 6 a.m. and 10:30 p.m. MT Monday through Saturday, and between 7 a.m. and 10:30 a.m. MT on Sunday, or visit www.mycricket.com.

Download Center

HTML - No Current Item Deck
  • Get the Ultimate Guide to OSHA Recordkeeping

    OSHA’s Form 300A posting deadline is February 1! Are you prepared? To help answer your key recordkeeping questions, IndustrySafe put together this guide with critical compliance information.

  • Steps to Conduct a JSA

    We've put together a comprehensive step-by-step guide to help you perform a job safety analysis (JSA), which includes a pre-built, JSA checklist and template, steps of a JSA, list of potential job hazards, and an overview of hazard control hierarchy.

  • Levels of a Risk Matrix

    Risk matrices come in many different shapes and sizes. Understanding the components of a risk matrix will allow you and your organization to manage risk effectively.

  • Free Safety Management Software Demo

    IndustrySafe Safety Management Software helps organizations to improve safety by providing a comprehensive toolset of software modules to help businesses identify trouble spots; reduce claims, lost days, OSHA fines; and more.

  • Industry Safe
TenCate FR Technology

OH&S Digital Edition

  • OHS Magazine Digital Edition - October 2020

    October 2020

    Featuring:

    • FACILITY SECURITY
      EHS Compliance: Make it Personal
    • FOOT PROTECTION
      Choosing the Right Safety Shoe for Your Industry
    • HAND PROTECTION
      A Requirements Checklists for Work Safety Gloves
    • COVID-19 MANAGEMENT
      Contemporary Issues in HSE Management
    View This Issue