Great customer service never goes out of style.
Culture will be why your compliance or advanced efforts fail. It will also be why your overall strategy succeeds or fails.
Improving the NPG will be helpful to all of us.
What we as leaders do and don't can go well beyond just affecting organizational members' work life; it can also impact their personal lives.
If it isn't clear to executive leadership what it would look like when successful, expect misalignment throughout the rest of the organization.
Assess what you've done to address those repetitive injuries that hamper different employees. The real question here is, have you been singing the same song with just slightly different lyrics?
For a long time, I've been hearing this standard described as a true and much-needed game changer for workplace safety and health.
At work, management creates an environment that either motivates or demotivates people.
The most persuasive stage is the closing—it's the last thing people remember.
Winning the 2017 Folio Ozzie award for the best B-to-B digital issue in October was a big surprise and a delight for me, our staff, and our company.
Wind turbines are getting larger and larger. Some turbines' nacelles can be about 160 meters—about 525 feet—above the ground, and the blades can be about 75 meters long.
What you think helps actually can make things worse. For example, increasing coefficient of friction can increase trips when footing "sticks" on a surface.
Want to continue developing stronger leadership skills? Mindfully monitor how small changes can create huge impacts.
London Fire Commissioner Dany Cotton hopes the Grenfell Tower fire Inquiry will bring about a mandate for fire sprinklers in residential high-rise buildings and schools.
To shape, control, and influence performance in any organization, clarity should exist around what employees are required to do and what is most desirable.
Which box would your employees check for each statement: Excellent? Good? Needs Improvement?
"Whilst hearing protection provides a suitable short term solution to the 118 decibel chiming and striking of the bells, it is not acceptable for those working for long periods in the vicinity of Big Ben."
Here's the main key: To rocket results, Safety has to be compelling, not just compulsory.
Are the things you are doing adding value? Are levels of compliance increasing? Are beliefs and behaviors changing?
How many of us have adopted a strategy because it was easy, even though it was ineffective?