The Bystander Effect: Its Influence on Workplace Accident Response and Prevention

The Bystander Effect: Its Influence on Workplace Accident Response and Prevention

Learning more about the bystander effect can help organizations understand how it could affect workplace accident response if prevention measures are not taken.

When an accident happens, people know they should ask for help. Whether that’s calling emergency services or finding someone who’s in charge, the intention to help can exist. But then, everyone stands around doing nothing. Learning more about the bystander effect can help to understand how it could affect workplace accident response if prevention measures are not taken.

What Is the Bystander Effect?

The bystander effect is a theory that states no one will get help if numerous people witness an emergency. It has nothing to do with the bystanders’ empathy or concern. Instead, each person automatically assumes that someone else will get help because so many people are aware of the problem.

When Does the Bystander Effect Occur?

This phenomenon occurs when an adverse event happens to fewer people than those who witness it. It could look like someone having a heart attack in a crowded mall. Many people witness the incident, but no one calls for help because they assume someone else is already dialing 911.

The bystander effect also happens in workplaces. Employees only intervene in unsafe situations around 39 percent of the time, even if they’re familiar with the team member in the adverse circumstance.

However, it’s important to note that situational factors can also decrease this effect. One study found that people sought help much faster when they saw someone suffering from increasingly dangerous domestic violence. In that scenario, the danger level is high and continues to rise, prompting individuals to actually contact help.

What Causes the Bystander Effect?

Researchers theorize that a few factors cause the bystander effect. Without enough effective and cognitive empathy, the bystander effect is more likely to occur. The person watching the incident must have enough cognitive empathy to put themselves in the victim’s shoes and enough effective empathy to experience what the victim is experiencing. If they can empathize with that person’s fear or pain, they’ll help because they know how bad it is to feel those things.

The same research shows viewers also need specific social mediators. When a victim experiences something bad while surrounded by just a handful of people or a group of friends, they get help faster. If the group of viewers communicates, that helps the victim too.

Setting is the last factor in the bystander effect. If someone is in a new environment, they might not help someone because they don’t know the local emergency number or where to find the first aid kit in the building. People who feel safe and familiar with the environment of an accident overcome the bystander effect more quickly.

How Can Workplaces Prevent the Bystander Effect

People can prevent the bystander effect by improving their workplace accident response. These steps make that response more efficient no matter the workplace’s size or location.

Encourage Naming a Specific Person to Help

Researchers found that people were more likely to help in adverse situations if everyone knew their names. Being anonymous in the crowd made it easier to justify doing nothing. Replicate this in the workplace by asking people to call someone by name when they need help for themselves or another person. Identifying the person will make them more likely to call for assistance quickly.

Train Everyone on Emergency Response Protocol Regularly

Quarterly, bi-annual or annual training sessions are already standard for companies across every industry. If workplace leaders add emergency response tips to the training sessions, people will be more familiar with how to help each other. The tips could include things like:

• Who is the disaster response coordinator for events like bad weather or workplace illnesses

• Where everyone can find the office’s first aid kit

• Who is in charge of handling toxic dynamics like workplace bullying

When people know who’s in charge, where they can find supplies and who to talk with about their concerns after an event, they’ll feel more confident in their role as a bystander. Confidence in the workplace environment will boost how quickly everyone responds when a team member needs help.

Host Ongoing Relationship Building Events

Preventing the bystander effect is an ongoing process that starts with team-building activities. Plan events every so often for people to bond over things that aren’t work-related. An office-wide game over a free lunch, ice breakers or holiday parties are just a few ways to inspire new interpersonal connections. The bystander effect will hold less power if an emergency occurs because everyone feels personally connected.

Encourage Open Communication with Everyone

Workplaces have some hierarchy structures to keep things moving. However, those same hierarchies may intimidate some team members from reporting toxic behaviors, which further continues the bystander effect.

People in leadership positions can encourage open communication with team members at all levels. Honesty and integrity will reinforce that everyone is safe to report negativity and prevent the bystander effect from allowing toxicity to grow in the workplace.

Product Showcase

  • AirChek Connect Sampling Pump

    Stay connected to your sampling with the SKC AirChek® Connect Sampling Pump! With its Bluetooth connection to PC and mobile devices, you can monitor AirChek Connect pump operation without disrupting workflow. SKC designed AirChek Connect specifically for all OEHS professionals to ensure accurate, reliable flows from 5 to 5000 ml/min and extreme ease of use. AirChek Connect offers easy touch screen operation and flexibility. It is quality built to serve you and the workers you protect. Ask about special pricing and a demo at AIHA Connect Booth 1003. Read More

  • SECUPRO MARTEGO

    FOR HIGHEST DEMANDS. A cutting tool in which function and design go hand in hand. Meet the SECUPRO MARTEGO, our prize-winning squeeze-grip safety knife with fully automatic retractable blade for safety. • Ergonomically friendly trigger mechanism to engage the blade • Durable body made of aluminum • Safer alternative to fixed blade utility knives for general cutting tasks • 9 mm Cutting depth • Easy, tool free blade change Dimensions: L 6.10" L x 0.71" W x 1.91" H Weight: 3.70 oz Cutting Depth: 9 mm Read More

  • NoiseCHEK Personal Noise Dosimeter

    SKC NoiseCHEK is the easiest-to-use dosimeter available! Designed specifically for OEHS professionals, SKC NoiseCHEK offers the easiest operation and accurate noise measurements. Everything you need is right in your palm. Pair Bluetooth models to your mobile devices and monitor workers remotely with the SmartWave dB app without interrupting workflow. Careful design features like a locking windscreen, sturdy clip, large front-lit display, bright status LEDs, and more make NoiseCHEK the top choice in noise dosimeters. Demo NoiseCHEK at AIHA Connect Booth 1003. Read More

Featured

Webinars