DOL Sues Convergys for Refusing to Comply

A complaint asks a judge to order the cooperation or ban Convergys from federal contracting.

The U.S. Department of Labor has filed a lawsuit to require Convergys Customer Management Group Inc. to submit documents detailing its affirmative action plans, as well as documents for facilities in Florida, North Carolina, Georgia, and Tennessee.

"Convergys knew when it became a federal contractor that it would be held to equal employment standards," said Office of Federal Contract Compliance Programs Director Patricia A. Shiu. "Refusing to cooperate in even the most basic ways — providing required paperwork to the department — flies in the face of the compact all contractors have with the American taxpayer. This agency is prepared to take all actions necessary to correct this, up to and including seeking to ban future government contracts for Convergys."

According to DOL, a chief administrative law judge held in October 2015 that OFCCP's compliance evaluation scheduling process regarding seven other Convergys facilities complied with the Fourth Amendment, but Convergys has not complied with the judge's recommended order and has filed exceptions with the department's Administrative Review Board. Convergys is a customer service management company that supplies the federal government with agent-assisted and self-service software.

This is the second lawsuit filed by OFCCP against the company, according to DOL.

Download Center

HTML - No Current Item Deck
  • Free Safety Management Software Demo

    IndustrySafe Safety Management Software helps organizations to improve safety by providing a comprehensive toolset of software modules to help businesses identify trouble spots; reduce claims, lost days, OSHA fines; and more.

  • Comply with OSHA’s Electronic Recordkeeping Requirements

    Collect relevant incident data and generate accurate OSHA 300, 300A, and 301 regulatory reports, including 300A CSV files for easy electronic submission to OSHA.

  • Complete Online Safety Training Courses

    Deliver state-of-the art, online safety training courses to your organization with IndustrySafe Training Management Software. Generate reports to track training compliance and automatically notify learners of upcoming or overdue classes.

  • Easy to Use Safety Inspection App

    Conduct inspections on the go with IndustrySafe’s mobile app. Complete safety audits at job sites and remote locations—with or without web access.

  • Track Key Safety Performance Indicators

    IndustrySafe’s Dashboard Module allows organizations to easily track safety KPIs and metrics. Gain increased visibility into your business’ operations and safety data.

  • Industry Safe
comments powered by Disqus