Thermal Hazard Safety: Building Organizational Resilience by Improving Human Performance

One of the latest schools of thought regarding worker safety is centered around the idea of building resilience. Resilience is the capacity to respond, absorb, adapt and recover during and after a disruptive incident. The main question every team must ask themselves is not only how do we prevent and avoid incidents, but how prepared is our organization to absorb and recover from the event without major injury? It’s important for organizations to realize that most incidents result from human error—and everyone makes errors. The latest NFPA® consensus standards (NFPA 70E®, NFPA® 2112/2113) provide guidance on developing human performance, detail PPE best practices that help improve safety culture, and work to build organizational resilience. A key component to building organizational resilience involves educating and empowering field safety leaders to influence an enhanced safety culture for the whole organization. To achieve the overall resilience goal of reducing the likelihood of incident occurrence (prevention) and mitigating the severity of injury (protection) of an event, implement multiple risk controls to ensure you promote a safe company culture that allows employees to focus on the job at hand.


Scott FrancisScott Francis
Technical Sales Manager, Westex: A Milliken Brand
Chicago, IL

Scott graduated from Augustana College and the University of Iowa with a M.S. in Inorganic Chemistry. Since 1991, Scott has been involved in the Safety Industry, gaining extensive experience with the performance of protective apparel fabrics & protective apparel programs. Scott has participated in a number of industry organizations, including Edison Electric Institute, National Safety Council-Utilities Division, and the Pulp and Paper Safety Association. He frequently addresses trade associations and groups regarding electric arc and flash fire hazards, prevention of body burn injury, the protective performance of flame resistant fabrics, and related topics.

Duration: 1 Hour

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