Apr 09 - 10

DoubleTree by Hilton - Downtown

Upon completion of this seminar, one will understand: · Human error prevention terminology; · The relationships among culture, beliefs, values, attitudes and behavior; · The seven human error causal factors; · The five levels of human error; · The three levels of barriers to human error; · The four types of barriers within each barrier level; · Techniques by which to make barriers effective; · Error-inducing conditions and behaviors by which to counteract these conditions; · Non-conservative decision thought processes and behaviors; · Conservative decision thought processes and behaviors; · Coaching to reduce the recurrence of human error; · Human error root causes; · Human error measurement; · Design and implementation of a Human Error Prevention Program.