DoubleTree by Hilton - Downtown
Upon completion of this seminar, one will understand:
· Human error prevention terminology;
· The relationships among culture, beliefs, values, attitudes and behavior;
· The seven human error causal factors;
· The five levels of human error;
· The three levels of barriers to human error;
· The four types of barriers within each barrier level;
· Techniques by which to make barriers effective;
· Error-inducing conditions and behaviors by which to counteract these conditions;
· Non-conservative decision thought processes and behaviors;
· Conservative decision thought processes and behaviors;
· Coaching to reduce the recurrence of human error;
· Human error root causes;
· Human error measurement;
· Design and implementation of a Human Error Prevention Program.