ThinkReliability
Cause Mapping is an extremely effective "systems thinking" approach to root cause analysis that significantly improves
communication in group problem solving. In the Cause Mapping workshop, participants will learn that problem solving is
about identifying and eliminating specific causes. The simple three-step process benefits people at all levels in an
organization (executives to front-line employees) by creating a visual picture, the Cause Map, of how to prevent past
problems for the purpose of improving business performance. This Cause Map is a simple, visual tool for capturing
thesespecific causes and making the information available throughout an organization.