In a rapidly changing world, there is a need to understand change at several levels: the structure of change itself, how the change impacts the people, and how that in turn affects relationships. In this program, Yvonne sets out how ‘everyone can lead’, and how best to balance the leader/follower relationship at all levels. You’ll learn how to ‘read the book’ that is your follower. You’ll learn how to use the power of dialogue to dissolve conflict and to encourage creativity. This program helps managers master the art and science of exciting team members to exceptional performance. Learn to step into the shoes of your team members and understand their needs, without compromising your strategy or what your organizational outcomes are. Navigate the key principles of how to remain a authentic leader whilst tapping the highest potential in your team.