The Future of 3rd Party Service Management in Higher Education
C&W Services is a leading facilities services and management company that needed a solution that could help them keep better track and accountability of their service agreements, as well as build more trust and loyalty with their client, Carleton University.
With Command Center, they were able to audit-proof their data, transition to proactive service management, and capture real-time visibility of compliance across their services that helped C&W strengthen their relationships and communication between their key stakeholders.
Discover how C&W Services:
- Ensured work got done to quality standards
- Streamlined issue response time and communication
- Improved asset management across university facilities