Indoor Air Quality and Human Performance Improvement Synergy

Three unique indoor air quality (IAQ) case study profiles are described. Using storytelling, the speakers emphasize the often overlooked emotional and human performance improvement (HPI) aspects of an effective IAQ investigation.  While recognizing the inherent value of typical IAQ problem-solving investigative techniques (i.e., field visits, interviews, building evaluation and air sampling/analysis, as warranted), the authors challenge investigators to first build rapport and trust with clients (or internal customers) by demonstrating high emotional intelligence (EI) and HPI principles.

Specifically, active listening, showing empathy, regulating emotions and responding appropriately, are all important aspects of navigating and eventually achieving a positive IAQ investigative outcome. While seeing things from the other person’s point of view can be challenging, spending time looking at the situation from another’s perspective can provide investigators the first step toward finding a middle ground between varying points of view.

Register below for this free webinar!
: February 16, 2023
: 2:00PM ET - 1:00PM CT - 11:00AM PT


Charlie Satterwhite, MPH and Certified Industrial Hygienist, has extensive experience in Environment, Safety, and Health (ES&H) and has been heavily involved in nearly every facet of Industrial Hygiene, including Indoor Air Quality, for 40 years. He currently works as a Senior Industrial Hygienist, supporting the United Cleanup of Oak Ridge (UCOR) in the Safety Systems and Services organization.

Angela McGill, MPH, is the former Safety and Health Manager for UCOR, and has worked in safety and health for more than 33 years. She currently supports the Safety Systems and Services organization in her role as UCOR’s Human Performance Improvement Subject Matter Expert.


Camfil APC is the world's leading manufacturer of industrial dust, mist and fume collection systems. Camfil APC’s flagship product is the Gold Series dust collection system that handles toxic and combustible dusts and fumes, including fine, fibrous and heavy dust loads. The Gold Series exceeds OSHA mandates for factory air quality, and when equipped with a Camfil explosion vent, offers the highest combustible dust explosion protection in accordance with NFPA and ATEX standards.


Duration: 1 Hour

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