Skip to main content
Add as a preferred source on Google


Indiana University Secures Internet2 Network Operations Support Role

Internet2 has signed a new three-year deal with Indiana University for the institution's GlobalNOC research and education network operations service to continue providing customer and break-fix support for the Internet2 national network. The agreement, the result of a nine-month request for proposal process led by both Internet2 staff and community members, enables Internet2 to consolidate two prior network operations center agreements, making GlobalNOC the sole service provider. The contract will begin on Jan. 1.

"We greatly appreciate the community team that convened to assist with shaping the RFP process, analyzing proposals and providing instrumental input on this consolidated support approach," said Rob Vietzke, vice president of network services at Internet2, in a statement. "Reengaging with the IU GlobalNOC allows a clear path forward for the Internet2 Network Operations Center to continue providing world-class, transparent and trusted support for our member community. This decision also aligns with Internet2's strategic priorities for 2022, including the rollout of new tools and services enabled by our Next Generation Infrastructure and the expansion of our senior- and mid-level engineering functions."

"For nearly a quarter century, the GlobalNOC at Indiana University has been proud to partner with Internet2 to help provide innovative support, services, and technologies to advance research and education networks," commented Rob Lowden, IU vice president for IT and chief information officer. "We are honored that Internet2 chose to continue our partnership after a competitive request for proposal process. Our culture of high expectations, scientific curiosity and world-renowned expertise make the GlobalNOC an excellent fit to continue working with Internet2 well into the future."

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured

  • abstract glowing circuit patterns

    Microsoft Reduces Copilot Integrations in Windows 11

    Microsoft is dialing back its aggressive Copilot push in Windows 11, promising a sweeping quality overhaul that puts performance and reliability ahead of AI feature expansion .

  • clock and neon light trails

    Don't Wait for the Clock to Run Out on Digital Accessibility

    Public universities with over 50,000 students face the looming April 24, 2026, deadline to comply with new Americans with Disabilities Act (ADA) Title II standards. The urgency many feel is warranted: Implementation timelines are tight and the scope of compliance is extensive.

  • abstract generative AI technology

    Apple and Google Strike AI Deal to Bring Gemini Models to Siri

    Apple and Google announced they have embarked on a multiyear partnership that will put Google's Gemini models and cloud technology at the core of the next generation of Apple Foundation Models, a move that could help Apple accelerate long-promised upgrades to Siri while handing Google a high-profile distribution win on the iPhone.

  • large group of college students sitting on an academic quad

    Student Readiness: Learning to Learn

    Melissa Loble, Instructure's chief academic officer, recommends a focus on 'readiness' as a broader concept as we try to understand how to build meaningful education experiences that can form a bridge from the university to the workplace. Here, we ask Loble what readiness is and how to offer students the ability to 'learn to learn'.