Best-in-Class Incident Management Strategies for Corporate Sustainability

How to embrace proactive and effective incident management as a business strategy and mitigate risk, achieve competitive advantage, and realize cost savings throughout the organization

As many recent adverse industry events have shown, Incident Management is an important but often overlooked piece of a global organization's operational playbook. In this webcast we will examine the two major portions of any incident management program, namely the risk management processes needed to reduce the likelihood and impact of an adverse event from occurring, as well as the processes and procedures needed to coordinate a timely and effective response to an adverse event when it does occur.

Register to join experts from Aberdeen Research and IHS on this live webcast as they take a look at corporate incident management as a business and sustainability issue and provide strategies for building an effective incident management program. They will discuss:

  • The key components of an effective incident management program
  • The business processes and technology enablers that differentiate top performers in incident management
  • How IT solutions can help enable effective incident management
  • How managing reactive events such as incidents can produce leading KPIs of EHS performance
  • How incident management fits into the larger corporate sustainability program

Who Should Attend: This webcast will be of value to people in corporate sustainability, EHS, environmental compliance and safety management roles who are looking for information about best practices for risk management, corporate compliance & performance improvement in the area of unplanned adverse incidents. Learn how organizations that embrace and measure their incident related operational performance as a key business strategy to mitigate risks, achieve competitive advantage, and enable operational benefits and cost savings throughout the organization.

December 1, 2010
TIME: 2:00PM EST - 11:00AM PST


Todd Lunsford, Solution Engineer, IHS

Todd Lunsford has an M.B.A with a focus of strategic management and information systems consulting and has been helping companies achieve their business objectives via enterprise software implementations since 1998. As a principal consultant at Computer Sciences Corporation (CSC) from 1998 to 2003, Todd orchestrated business process improvements and led change management activities for ERP (Enterprise Resource Planning) systems such as PeopleSoft and SAP. Todd joined IHS in 2003 after spending 1 1/2 years implementing our IMPACT ERMĀ® Suite as a consultant. Throughout his tenure in our Services organization, he designed an implementation methodology workbook, led the implementations of enterprise-wide incident management programs at our largest global customers, and worked closely with many customers to maximize the value obtained from our solutions. Todd became a Solution Engineer in 2007, and currently designs business solutions, authors whitepapers, delivers product content information, and performs demonstrations for the EHS & Sustainability suite of applications.

Matthew Littlefield, Senior Research Analyst for the Manufacturing Practice at Aberdeen Group

In this position he studies how manufacturing enterprises manage processes, people, and technologies to address continually changing market pressures. Littlefield's research identifies the best practices of the most successful firms, which is then presented within the structure of Aberdeen's competitive market framework. His areas of expertise include: Manufacturing Operations Management,Enterprise Quality Management, Lean, Sustainability, EH&S, and technology interoperability. Littlefield has been working with leading global manufacturers for the past ten years and leverages this experience throughout his research.

Duration: 1 Hour