Retail Workers Face New Challenges While Working Due to COVID-19

Retail Workers Face New Challenges While Working Due to COVID-19

Workers in high traffic businesses such as retail stores require a new level of training to suit the environment brought on by the coronavirus.

A surge of new employees have been hired since the beginning of the coronavirus pandemic, leaving a steeper learning curve for them and vulnerabilities in worker safety practices, according to Forbes.

At least one new employee has been hired by 60% of companies since the onset of the pandemic in March, according to a study by The Manifest. Vacancies left by employees who were let go because of the pandemic and chose not to come by because of their unemployment benefits have been filled by new employees who have to both learn how to perform at a new job and learn safety measures to protect themselves from COVID-19.

For employees that work in retail stores, training in how to safely interact with customers during this time is necessary. Making online shopping and ordering through apps available are ways employers can reduce traffic in stores to limit contact with employees.

Accepting credit cards and other contactless transaction methods is another method of keeping employees safe, as well as the incorporation of point of sale (POS) systems.

About the Author

Nikki Johnson-Bolden is an Associate Content Editor for Occupational Health & Safety.

Download Center

HTML - No Current Item Deck
  • Get the Ultimate Guide to OSHA Recordkeeping

    OSHA’s Form 300A posting deadline is February 1! Are you prepared? To help answer your key recordkeeping questions, IndustrySafe put together this guide with critical compliance information.

  • Steps to Conduct a JSA

    We've put together a comprehensive step-by-step guide to help you perform a job safety analysis (JSA), which includes a pre-built, JSA checklist and template, steps of a JSA, list of potential job hazards, and an overview of hazard control hierarchy.

  • Everything You Need to Know about Incident investigations

    Need some tips for conducting an incident investigation at work after there’s been an occupational injury or illness, or maybe even a near miss? This guide presents a comprehensive overview of methods of performing incident investigations to lead you through your next steps.

  • Free Safety Management Software Demo

    IndustrySafe Safety Management Software helps organizations to improve safety by providing a comprehensive toolset of software modules to help businesses identify trouble spots; reduce claims, lost days, OSHA fines; and more.

  • Industry Safe
Bulwark CP

OH&S Digital Edition

  • OHS Magazine Digital Edition - October 2020

    October 2020


      EHS Compliance: Make it Personal
      Choosing the Right Safety Shoe for Your Industry
      A Requirements Checklists for Work Safety Gloves
      Contemporary Issues in HSE Management
    View This Issue