DOT Fines Delta Air Line for Failing to Disclose On-Time Performance

The U.S. Department of Transportation yesterday assessed a civil penalty against Delta Air Lines for failing to provide information on the on-time arrival performance of its flights when asked by consumers.

With yesterday's consent order, the third this year against airlines for failing to provide on-time performance information as required by DOT rules, Delta was ordered to cease and desist from further violations and assessed a civil penalty of $115,000. Previously, on Oct. 3 Hawaiian Airlines and JetBlue Airways were both assessed civil penalties of $50,000 and $30,000, respectively.

"An important part of our effort to minimize the impact of flight delays on consumers is making sure they have the best available information about delays," U.S. Secretary of Transportation Mary E. Peters said. "As we take new steps to reduce delays and improve air travel for passengers, we will make sure airlines comply with existing consumer rules."

Airlines that report on-time performance to DOT--currently 20 large passenger carriers--must provide on-time arrival statistics when requested by passengers. After receiving information that some carriers were failing to provide consumers on-time arrival information of flights, the Enforcement Office launched an investigation that involved several hundred test calls to the reporting carriers.

The Delta order also covers violations by several Delta Connection carriers--Comair, Atlantic Southeast Airlines, and SkyWest Airlines--for which Delta provides reservation services. The Enforcement Office is continuing to investigate other carriers.

Download Center

  • EHS Buyer's Guide

    Download this buyer's guide to make more informed decisions as you're looking for an EHS management software system for your organization.

  • Online Safety Training Buyer's Guide

    Use this handy buyer's guide to learn the basics of selecting online safety training and how to use it at your workplace.

  • COVID Return-to-Work Checklist, Fall 2021

    Use this checklist as an aid to help your organization return to work during the COVID-19 pandemic in a safe and healthy manner.

  • SDS Buyer's Guide

    Learn to make informed decisions while searching for SDS Management Software.

  • Risk Matrix Guide

    Risk matrices come in many different shapes and sizes. Understanding the components of a risk matrix will allow you and your organization to manage risk effectively.

  • Industry Safe

Featured Whitepapers

OH&S Digital Edition

  • OHS Magazine Digital Edition - September 2021

    September 2021

    Featuring:

    • COMBUSTIBLE DUST
      Managing Combustible Dust and Risk Mitigation
    • PPE: CONSTRUCTION
      The Rising Popularity of Safety Helmets on the Jobsite
    • PPE: ELECTRICAL SAFETY
      Five Tips for a Successful Wear Trial
    • SAFETY & HEALTH
      Medical Surveillance Versus Medical Screening
    View This Issue