Few U.S. Workers Use AI on a Daily Basis, According to New Report
A new survey shows 58 percent of U.S. employees never use AI at work, with women and older generations slower to embrace the technology.
- By Robert Yaniz Jr.
- Jan 01, 2025
A recent survey by Eagle Hill Consulting reveals that AI adoption in U.S. workplaces remains limited. Just 12 percent of employees use AI daily at work, and 58 percent report never use it.
According to a recent release, the survey highlights a lack of structured training as a significant barrier to AI adoption. Among those utilizing AI at work, 65 percent are self-taught, and only 31 percent have received employer-provided training. Employees cite several ways to make AI more accessible, including clearer policies, better training and time to explore the tools.
Gender and gnerational disparities influence AI usage. Women appear especially hesitant, with 67 percent indicating they never interact with AI at work. Millennials lead in adoption, with 41 percent using AI daily or weekly, followed by Gen Z (35 percent), Gen X (22 percent), and Baby Boomers (15 percent).
“Clearly, organizations face a significant challenge in driving AI adoption and training in the workplace,” Eagle Hill Consulting President/CEO Melissa Jezior. “But this is not without precedent. History has shown that transformative technologies—like computers, the Internet, email, and smartphones—require time and effort to integrate fully into workplace routines.”
Organizations are leveraging AI while managing risks, Jezior explained. Leaders must thoughtfully include employees by building trust, seeking input, communicating benefits, offering education and monitoring progress. Strategic planning and ongoing feedback are key. The findings arrive amidst growing evidence that AI can enhance productivity.
For now, AI’s role in workplace decision-making remains minimal, with only 21 percent of employees currently considering a company’s use of AI when evaluating job opportunities.
About the Author
Robert Yaniz Jr. is the Content Editor of Occupational Health & Safety.